We’re here for all New Zealanders, to provide the hearing healthcare they need.

Resonate Health is a 100% New Zealand-owned and operated hearing healthcare provider.

Our vision is simple: to become the world’s most trusted healthcare company by making healthy ageing more honest, affordable, and human.

Our Story

We are one of the fastest growing
audiology companies per capita in the world

After more than a decade of working in an industry that refused to transform, our CEO and founder, James Whittaker, decided enough was enough; people everywhere deserved a hearing health service that put them first.

Together, with some of the best experts in the business, we’re redefining the audiology industry by listening to what Kiwis really want and truly need from a hearing health provider.

Today, Resonate Health is one of the fastest-growing audiology companies, per-capita, in the world, driven by our desire to make healthy ageing more honest, affordable, and human.

We have unlimited time for our customers

We take the time to whakawhānauatanga with our communities and get to know our customers. Instead of providing one-size-fits-all support, we offer each personalised recommendations that genuinely improve their quality of life.

‍After five years with two different providers, Joy felt like no one genuinely cared about her or her hearing. She booked an Unlimited fitting appointment with Resonate Howick Navigator, Sam, and walked out with brand new ReSound hearing aids, saying:

“Sam is faultless and I feel he is dedicated to making my ability to hear 100% successful.” Joy, Resoante Howick customer

James Whittaker

CEO & Founder

Any questions? Give me a call

+64 210 754 357

Our services

Today, our services have received more than 1,800 five-star Google reviews:

Ear360®: The world’s most comprehensive hearing health assessment, which looks beyond hearing alone to help you understand how your hearing affects your sleep, memory, balance, tinnitus, and overall wellbeing.
Unlimited: New Zealand’s only hearing aid subscription service. For $90 per month, you’ll have access to world-leading ReSound hearing technology from Denmark, unlimited support and free technology upgrades every three years. No contracts, no surprises, and a guaranteed price for life*
ClearEars: New Zealand’s best value ear cleaning service. This is a 30-minute, $79 appointment that uses the world-leading Tympa Health system to gently and safely remove earwax.
ACC: If your hearing loss is work or accident-related, you could be eligible for ACC-funded hearing aids. Resonate’s ACC offer provides top-of-the-range ReSound Vivia 9™ hearing aids without you needing to pay a surcharge, no matter how much funding you receive.

The Resonate Team

Our audiologists and navigators are customer-obsessed and some of the best in the business. They chose to work with us
because they back our solutions - they even helped design them.

All

Region

City

Craig Lett

Audiologist

Megan Cameron

Navigator

Roshelle Boyce

Provisional Audiometrist

Howard Chi

Audiologist

Joshua Stearn

Audiologist

Tracy Fraser

Navigator

Ali Scheurich

Navigator

Vickie O'Connell

Navigator

Alec Cummins

Audiologist

Julia Stokes

Navigator

Gemma Gould

Audiologist

Monique Howey

Audiologist

Careers

Work with a trusted team

Starting with Resonate couldn't be easier. Just book an appointment online or in-person with our team, and we'll take care of you! You won't pay a cent until you've been fully assessed, fitted, and trialled with your brand new hearing devices in one of our studios, by one of our experts.

Resonate's Core Values

Trust through Transparency

We believe trust comes from being honest and crystal clear in everything we do. Our services have no fine print, hidden costs, lock-in contracts or nasty surprises. If you do need hearing aids, we’ll fit you with the very best option available, no strings attached.

People Not Patients

Instead of selling you something you may not need, our number one priority is empowering you with the information you need to make a decision that feels right for your wellbeing. If hearing aids are part of that conversation, we’ll explain why, how they work and the results you could expect to receive. The rest is up to you.

Seamless Collaboration

We work together as one team, looking for brilliantly simple solutions to improve our customers' lives.

We chose the Danish brand, GN ReSound, as our hearing aid partner of its exceptional healthy ageing strategy. Their innovations date back to 1943, and over the past 80+ years, they’ve delivered many industry firsts, including 2.4GHz technology in hearing aids for direct connectivity and the world’s first Made for Apple hearing aid with direct stereo sound streaming.

Frequently asked questions

Learn more about Resonate Health

What makes Resonate so different from other hearing companies?

Other companies may want to sell you hearing aids; we want to do whatever’s best for your hearing health. It’s the reason we don’t offer gimmicks like ‘free hearing checks’ and instead focus on bringing you genuinely accessible solutions to transform your hearing. We offer the best value for hearing aids on the market, guaranteed.

I think I need hearing aids, why should I choose Resonate Unlimited?

We offer the best value for hearing aids on the market, guaranteed. Our monthly subscription model of payment, with a no-questions-asked returns policy, means you get immediate access to the very best hearing technology in the market without having to invest thousands of dollars up front. All servicing is free, and every three years, when you need an upgrade, we’ll help with that too, all at no extra cost.

It sounds too good to be true. How are you able to offer this when other hearing companies don’t?

As an independent New Zealand company, we’re not answerable to international shareholders so we can truly put you first. Our audiologists are some of the best in the business and choose to work with us because they back our solutions - they even helped design them.

For people who do need a hearing aid, you only offer one option: why is that?

It’s our driving ambition to always do what’s best for your hearing health. Our team constantly reviews the latest hearing tech available internationally, and currently, there is only one option that makes the grade for healthy ageing - the ReSound Vivia™ 9, the world's best rechargeable, AI-driven hearing aid.