Our Mission

We’re here for all New Zealanders, to provide the ear and hearing healthcare they need.

Resonate is a New Zealand company, not part of a global franchise. Our unwavering focus is you and your experience here – that’s what makes us happy. We love getting feedback and learning how we can be better every day. Health is a lifelong journey. Let’s go on the journey together.

Our Story

The Resonate story is one of optimism and defiance.

After more than a decade of working in an industry that refused to transform, our CEO and founder, James Whittaker, decided enough was enough: people everywhere deserved a hearing health service that put them first. And Aotearoa, New Zealand, you’re the very first in the world to experience the result.

Together with some of the best audiologists in the business, we’ve scrutinised every aspect of the traditional audiology service; listening to what people like you really want and need when it comes to a hearing health provider.

Transparency

Top of your wish list: a more transparent model – no ‘free hearing test’ gimmicks, just straight up advice, and information you can trust. So we only offer a premium 10-point hearing health check.

A fair price

If you do need hearing aids, we’ll fit you with the very best option available – no strings attached. Our easy subscription model offers brilliant technology which is the best value in NZ, guaranteed.

Unlimited support

Walk into a Resonate studio and you’ll experience the difference from the start: no hard sell, just good straight up service, and a commitment to doing whatever it takes to fulfil our mission – we are so passionate about our service we allow you to cancel at any time; we are that confident we won’t let you down.

Put us to the test

Our unwavering focus is you and your experience with us – that’s what makes us happy. We love getting feedback and learning how we can be better every day. Health is a lifelong journey. Let’s go on the journey together.

James Whittaker
CEO & Founder
Any questions? Give me a call
+64 210 754 357
The simplicity of resonate drives straight to the heart of the issue; making healthcare accessible to every New Zealander.  In doing so, it changes the game and sets the agenda for the future of healthy ageing.
Our Difference

A new and better way to access the hearing healthcare you deserve.

Unlimited support

Walk into a Resonate studio and you’ll experience the difference from the start: no hard sell, just good straight up service, and a commitment to doing whatever it takes to fulfil our mission – we are so passionate about our service we all you to cancel at any time; we are that confident we won’t let you down.

Put us to the test

Our unwavering focus is you and your experience with us – that’s what makes us happy. We love getting feedback and learning how we can be better every day. Health is a lifelong journey. Let’s go on the journey together.

100% New Zealand owned and operated. Resonate is backed by success. We’re here to stay.
Our team

Our team of professionals

Among the best in the industry, Resonate’s team of audiologists and wellness navigators will help guide you towards holistic ear and hearing health.

Melanie McLean Resonate Health NZ
Melanie McLean
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Min Shin Resonate Health NZ
Min Shin
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Sam Dalzell Resonate Health NZ
Sam Dalzell
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Bronwyn Forbes Resonate Health NZ
Bronwyn Forbes
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Melissa Owen Resonate Health NZ
Melissa Owen
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Clara Kwaramba Resonate Health NZ
Clara Kwaramba
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Mardene Badenhorst Resonate Health NZ
Mardene Badenhorst
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Resonate Health Coastlands in Paraparaumu. Audiologist Gemma Gould
Gemma Gould
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Kevin Faure Resonate Health NZ
Kevin Faure
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Joshua Stern Resonate Health NZ
Joshua Stern
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Ellen Ma Resonate Health NZ
Ellen Ma
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Silver Huang Resonate Health NZ
Silver Huang
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Craig Lett Resonate Health NZ
Craig Lett
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Jenny Stygall Resonate Health NZ
Jenny Stygall
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Resonate Health Coastlands in Paraparaumu. Navigator Chandra Reddy
Chandra Reddy
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Amrutha Kishore Resonate Health NZ
Amrutha Kishore
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Alec Cummins Resonate Health NZ
Alec Cummins
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Denvor Joseph Resonate Health NZ
Denvor Joseph
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Jonno Pawluk Resonate Health NZ
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Theresa Adams Resonate Health NZ
Theresa Adams
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Nelya Panina Resonate Health NZ
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Sharon Higgison Resonate Health NZ
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Darshan Surya Resonate Health NZ
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Careers

Work with a trusted team

Starting with Resonate couldn't be easier. Just book an appointment online or in-person with our team, and we'll take care of you! You won't pay a cent until you've been fully assessed, fitted, and trialled with your brand new hearing devices in one of our studios, by one of our experts.

Frequently asked questions

Learn more about Resonate Health

What makes Resonate so different from other hearing companies?

Other companies may want to sell you hearing aids; we want to do whatever’s best for your hearing health. It’s the reason we don’t offer gimmicks like ‘free hearing checks’ and instead focus on bringing you genuinely accessible solutions to transform your hearing. We offer the best value for hearing aids on the market, guaranteed.

I think I need hearing aids, why should I choose Resonate Unlimited?

We offer the best value for hearing aids on the market, guaranteed. Our monthly subscription model of payment, with a no-questions-asked returns policy, means you get immediate access to the very best hearing technology in the market without having to invest thousands of dollars up front. All servicing is free, and every three years, when you need an upgrade, we’ll help with that too, all at no extra cost.

It sounds too good to be true. How are you able to offer this when other hearing companies don’t?

As an independent New Zealand company, we’re not answerable to international shareholders so we can truly put you first. Our audiologists are some of the best in the business and choose to work with us because they back our solutions - they even helped design them.

For people who do need a hearing aid, you only offer one option: why is that?

It’s our driving ambition to always do what’s best for your hearing health. Our team constantly reviews the latest hearing tech available internationally, and currently, there is only one option that makes the grade for healthy ageing - the ReSound Nexia™ 9 (the very best). We’re so confident that it will transform your hearing, our audiologists will fit you with a pair and let you walk out of our studio without any payment. And if for any reason, you find they’re not for you, you can bring them back anytime, no questions asked.

Free upgrades every three years?

Resonate won't sell you into your hearing aids and walk away. With us, you'll get the next generation of best tech every three years. Guaranteed.

Have a question?

Speak to one of our audiology team right now!

Have a question on how our model works? Want to make a booking, or simply ask us about your hearing health?

Conversations with Resonate