What questions should I ask my audiologist?

Written by:
Kevin Faure
Reviewed by:
Kevin Faure
Blog length:
4
 min read
Published:
November 3, 2026
Updated:
November 3, 2026
Summary

Your hearing needs can change over time, and your audiologist is here to help you get the most from your hearing aids.

Whether you're attending a routine follow-up or you've noticed something isn't working quite as well as before, it's worth bringing along any questions you have.

Here are some useful things to ask at your next appointment.

Questions about how your hearing aids are working

Your audiologist can help with anything that doesn't sound quite right.

You might want to ask:

  • Are my hearing aids still set up correctly for my hearing?
  • Why do voices sometimes sound muffled or unclear?
  • Can you adjust my hearing aids to make conversations easier to follow?
  • Why does one hearing aid sound different from the other?
  • Can anything be changed to make my hearing aids more comfortable?

If you're having trouble in particular places, such as restaurants or family gatherings, mention these too.

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Questions about using your hearing aids

Your ReSound hearing aids have features that can help in different listening situations. It's worth checking that you know how to use them.

Some useful questions include:

  • What programmes or settings are available on my hearing aids?
  • Which settings should I use in noisy places?
  • Can you show me how to change the volume or programmes?
  • Can you help me connect my hearing aids to my phone?
  • Can my hearing aids be adjusted remotely?

You don't have to remember everything from your original fitting. Your audiologist can show you again.

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Questions about cleaning and maintenance

Looking after your hearing aids helps keep them working as they should.

You might want to ask:

  • Am I cleaning my hearing aids correctly?
  • How often should I replace the domes and filters?
  • Can you show me how to change the wax filters?
  • How can I tell if a hearing aid is blocked?
  • What should I do if one of my hearing aids stops working?

If you're finding any part of cleaning or maintenance difficult, bring your hearing aids along so our team can show you what to do.

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Questions about changes in your hearing

Even when you wear hearing aids regularly, your hearing can change over time.

You can ask:

  • Has my hearing changed since my last assessment?
  • Do my hearing aid settings need updating?
  • When should I have my next Ear360 assessment?
  • What should I do if I notice a sudden change in my hearing?

Your Resonate Unlimited subscription includes an annual Ear360 assessment, which helps us monitor your hearing and review your hearing aid settings.

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How to prepare for your appointment

Before your appointment, make a quick note of anything that's going well and anything you'd like help with.

Try to include examples of where you're having difficulty. It might be hearing someone across the dinner table, following a conversation in the car or adjusting the volume on your phone.

You don't need a long list. A few examples can help your audiologist understand what needs attention.

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Need a hand?

You don't have to wait until your next scheduled appointment to ask a question.

Your Resonate Unlimited subscription includes ongoing hearing aid adjustments and follow-up support at no additional charge.

Call us on 0800 737 662 or book an appointment with your local Resonate team.

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Kevin
Audiologist

Hi, I’m Kevin, Audiologist at Resonate Health Napier