Earwax (also called cerumen) is a natural and important part of how our ears stay healthy. In most cases, earwax slowly makes its way out of your ears on its own. But sometimes wax can build up and cause blockages (also called impaction).  

Signs of earwax buildup include:

• Reduced or muffled hearing
• A feeling of fullness in the ear
• Itching or discomfort
• ‍Ringing in the ear (tinnitus)‍
• Dizziness (in rare cases)

When that happens, it’s important to know you’re receiving care from professionals who are trained and certified, and who use the safest techniques available.

All Resonate Health audiologists and health navigators have received a healthcare certification in earwax removal using microsuction. This qualification ensures our team meets the recognised standards of competence and safety, and can provide you with safe, effective services every time you visit us.  

Here’s what that qualification means and why it impacts the quality of care you receive.

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